Consultancy

Coaching and Mentoring Services

When you book a training session with Star Training, the support doesn't have to finish at the end of the workshop.

We can offer a comprehensive follow up coaching and mentoring service which will support and guide your employees in the workplace. Whether it is remote support through online conferencing, phone or email, or face to face support in the work place, contact us with your requirements and we will tailor a flexible package to guide you and your employees through the next stages of their development.

Not completed one of our courses?

You may decide that a workshop isn't right for your situation, in which case we can tailor an individualised coaching and support programme to enhance your career and empower you to succeed. Contact us to find out more.

Training Provider Services

Every training provider is different, so please find below examples of our areas of expertise which have enabled us to support organisations across the country for many years.

Feel free to contact us so that we can design a support package together which meets your individual requirements.

Observation of Learning

• Write and maintain observation schedules
• Analyse data to pinpoint areas for targeted observations
• Carry out graded observations to Ofsted criteria
• Provide feedback and lead action planning
• Moderation of observations

SAR and Improvement Planning

• Support with writing and moderating provider SAR / IP
• Regular updates to Improvement Plans
• Charing team meetings to gather comprehensive and inclusive input
• Analysis of KPI / E&D /Engagement data
• Target setting

Quality and Audit

• Carry out regular Quality / Audit file checks
• Support with preparation for audit
• Carry out standardisation meetings
• Review delivery processes and analyse areas for improvement
• Provide tutor training and mentoring in quality and support processes

Programme Development

• Develop new centre policies and procedures
• Support awarding body applications for new accreditation
• Plan and implement new qualifications
• Interview and train new delivery and support staff
• Support Assessment and Internal Quality Assurance processes

learndirect Consultancy

• Setting up new delivery locations
• Introducing new programmes e.g. Work Skills and Apprenticeships
• Support with writing bids e.g. UK Online
• Short term / holiday / sickness cover in centre
• Remote telephone/email/WebEx support for tutors

Subject Specialist Support

As a team of highly qualified and experienced subject specialists, we are able to offer subject specialist support and guidance in English, maths and Internal Quality Assurance.

We have worked with a range of providers throughout the country to support and develop their English, maths and Apprenticeship provision and have a comprehensive L3 training offer to support Functional Skills tutors.

Please find below examples of our areas of expertise. Feel free to contact us to discuss how we can support your individual requirements.

English, maths and IQA Subject Specialists

• Literacy and Numeracy Level 4 / 5 qualified
• Implementing and maintaining high quality Lead IQA and IQA sampling and verification strategies, sampling plans and risk ratings
• Leading standardisation, training and mentoring tutors
• Lead IQA observations, graded to Ofsted criteria
• Managing all aspects of awarding body EQA visits (to see what our EQAs have been saying about our support, visit our EQA Testimonials tab above).

Support with quality improvement

• Gaining/regaining qualification Direct Claim Status (DCS)
• Planning, designing and implementing all aspects of new qualifications
• Data monitoring and cleansing
• Implementing action from quality improvement plans
• Ofsted / matrix preparation

Below are a range of comments Star Training has received from EQAs covering a range of qualifications including Functional Skills, Work Skills and Apprenticeship delivery.

City and Guilds

The centre 'buys in' its IQA process from Star Training. Their feedback is objective, constructive, motivational and accurate, and rates as some of the best experienced by this EQA KT

Consistently excellent practice in all quality assurance processes and procedures SC

Great IQA process applied with excellent feedback provided. The process of recording assessment now, particularly FS observations is a dream come true! KT

The EQA reviewed sampling plans that clearly demonstrated that robust IQA procedures were in place and the requirements of CAMERA were being met in full by the centre's IQA. In summary this centre Internally Quality Assure the qualifications sampled to a very good standard. JK

IQA is robust and requirements complied with for the qualifications sampled. LD

There is evidence of good quality assurance practice taking place with the Lead IQA completing additional sampling to ensure standards are met and maintained. LH

Quality of IQA feedback to assessors outstanding and consistent and seen in all samples. SC

High standards of assessment and quality assurance as seen in previous EQA sampling activities. SC

Ascentis

A good centre offering qualifications to industry and individuals. All systems are in place and assessing and IQA activities are robust and in line with requirements. AP

IQA is thorough and consistent. Feedback to assessors is immediate as are actions taken where appropriate. AP

There are very clear systems and procedures in place which are effectively managed. Clearly planned and recorded IQA across both programmes, demonstrating best practice. JP

Pearson Edexcel

The centre has a qualified and experienced Lead IV overseeing its internal verification process, All quality processes are in place and effective. MH

Feedback is individual, positive and supportive AM

OCR

I am very pleased with the overall standard of the work BB