Problem Solving - Online Course
Overview
What is this course about?
Have you ever come across a problem that was just too big to be solved? If so then you're not alone. Problems happen everywhere - in daily life, in business, in organisations and as a result of leisure activities. Most of the time you deal with those problems instinctively, applying your prior knowledge and skills to find a solution.
But the big problems can leave us unable to see a way forward.
That's why problem solvers are so sought after. Top businesses will pay extraordinary sums of money to someone who can find a solution to their biggest problems.
This course gives you the skills to approach problems in a structured way. By applying the practical tools and techniques, you'll find solutions where others fail. These crucial skills will help in all professions and in all walks of life - whether you're a manager, a volunteer or part of a community.
Who should study this course?
This self-directed course is ideal for anyone who comes across problems at work or at home. You are free to study at your own pace and can revisit sections of the course as often as you like until the end of your subscription period.
Aims
By the end of the course, you will be able to:
- Reduce or eliminate the causes of problems
- Design large solutions and manage their implementation
- Test potential solutions before applying them
- Write a problem statement to guide you through the process
- Unlock the creative problem solving potential of your team

Structure
What will we cover?
This is a self-directed course. It is designed to be highly interactive, yet flexible, allowing you to explore the tools and techniques at your own pace. You will learn by seeing and doing, not by reading - this is less traditional "self-study" and more "self-exploration".
The course covers:
- What a problem is - and what it isn't
- The problem solving cycle
- How to write a problem statement - and why you need one
- Mind Mapping
- Affinity Diagrams
- Mind Clusters
- Tree Diagrams
- The Fishbone
- Force Field Analysis
- Using a Balance Sheet
- Using SWOT and PEST
- Future Basing
What can I expect?

Be prepared to learn a range of new skills, tools and techniques that you can apply to problems in business and everyday life. You'll be asked to interact with the course frequently, exploring these tools in a practical environment unlike traditional home study courses. You can learn at your own pace, either dipping in and out or committing for longer periods of time.
The course environment is non-linear, allowing you to direct your study as you see fit. Learn the tools that most interest you first, and come back to anything that you need to refresh. Additional resources are provided for further study and a printable course handbook serves as a permanent reference guide.




07583 118827
enquiries@star-training.co.uk